Emergency Action Plan

In the event of an emergency of any kind, please appraise venue staff immediately.

These sections appear collapsed to help you find the information you are looking for as quick as possible. In the event of an emergency that does not require immediate evacuation, please seek assistance from building staff as soon as possible in the second floor management office, on radio channel 4, or by phone / email.

Awareness & Preparedness

Organizations that anticipate and plan for emergencies have had greater success in addressing and mitigating their impact. We have created this response plan to better prepare our staff and our facility for a variety of emergency situations. 

 

The information in this plan is to be used by the Calderwood Pavilion Manager, Emergency Response Team Members (ERT), Department Managers, and others specifically trained in responding to a disaster or emergency within or near the building. 

 

This document is not meant to stand alone. Staff training is imperative to the safety of everyone in the building during an emergency, and all new building staff members should receive training from an authorized employee before leading an evacuation of the facility, or responding to an emergency. 

 

This plan contains: 

 

This document is designed to supplement existing emergency plans, and act as a guide for searching for the appropriate information. 

 

 

WHEN TO USE THIS PLAN

 

This Emergency Response Plan should be used during situations that require immediate response to save lives or property as a result of an emergency or disaster. Consider this plan to be officially activated when: 

 

WHEN AN EMERGENCY OCCURS

 

Calderwood Staff should work expeditiously to: 

 

WHO TO CONTACT 

In the event of an emergency, the designated Emergency Response Team leader will be in charge of the response to any crisis inside or near the facility. Please reference this chain of command structure: 

 

During Daytime Hours: 

 

During Performances: 


Contact information for these individuals is on the Contact Us page.


Active Shooter

Active Shooter

Emergency Action Plan

Huntington Theatre Company

Calderwood Pavilion at the BCA

527 Tremont Street

Boston MA 02116

This plan is designed to prepare our employees with a plan to minimize injuries and casualties by training employees, procuring and maintaining necessary equipment, and assigning responsibilities. This document should be used as an outline for training, as well as a resource guide to keep employees informed.

This policy is intended to provide guidance in the event of an active shooter in the Calderwood Pavilion and to comply with applicable regulations of the Occupational Safety and Health Administration (OSHA).

HOW TO RESPOND WHEN AN ACTIVE SHOOTER IS IN YOUR VICINITY

Quickly determine the most realistic way to protect your own life. Remember that customers and clients are likely to follow the lead of employees and managers during an active shooter situation. If possible, evacuation should be your first goal. If you are in an office, shelter in place and secure the door. If you are in a hallway, get to a room and secure the door. As an absolute last resort, attempt to defend yourself against the active shooter. When the shooter is at close range and you cannot flee, your chance of survival is much greater if you try to incapacitate them.


RUN…

If there is an accessible escape path, attempt to evacuate the premises.


HIDE…

If evacuation is not possible, find a place to hide:


FIGHT…

If evacuation and hiding are not possible:


HOW TO RESPOND WHEN LAW ENFORCEMENT ARRIVES

Law enforcement’s purpose is to stop the active shooter as soon as possible. Officers will proceed directly to the area in which the last shots were heard.


Information to provide to law enforcement or 911 operator:

The first officers to arrive to the scene will not stop to help injured persons. Expect rescue teams comprised of additional officers and emergency medical personnel to follow the initial officers. These rescue teams will treat and remove any injured persons. They may also call upon able-bodied individuals to assist in removing the wounded from the premises. Once you have reached a safe location or an assembly point, you will likely be held in that area by law enforcement until the situation is under control, and all witnesses have been identified and questioned. Do not leave until law enforcement authorities have instructed you to do so.

STAFF RESPONSIBILITIES

Building Manager


House Manager


Staff Ushers and Event Managers


House Production Staff


BUILDING LAYOUT

Knowledge of the building layout is critical information for a quick and safe evacuation. Atelier 505 is a mixed use ten-story building plus 2 levels of parking below. The Calderwood Pavilion is contained on the first three floors of the building with its main entrance located at 527 Tremont St. The first floor consists of the orchestra levels to the Wimberly, and Roberts Theatres, the orchestra lobby, Box Office, and backstage dressing and green rooms. The second floor consists of the mezzanine levels of the theatres, two rehearsal halls, lobby, administrative offices, and additional dressing rooms. The third floor consists of the Arts Resource Room, an administrative office, and three mechanical rooms.

The Third floor has two emergency exits, in addition to the main staircase, which will bring you to the second-floor rehearsal hallway. Both emergency exits lead to three flights of stairs before exiting onto street level. The door at the end of the Mech room hallway leads to Warren Ave. The door outside of the third-floor office leads to the plaza in front of Picco on Tremont Street. The only rooms in which you can lock yourselves in are the bathrooms, and office. No other doors lock from the inside. With the props keys, you can lock yourself in the Arts Resource Room, Mech Rooms, and 3rd floor lighting booth.

The Second Floor has two emergency exits in addition to the grand staircase which leads to the main entrance at street level. The Emergency exit located outside the Roberts Studio descends to Warren Ave. The Emergency exit located at the end of the Rehearsal Hallway descends to the plaza in front of Picco on Tremont Street. If the rooms are open, you can lock yourself in the studio across from Deane Hall, and all dressing Rooms. If you have the proper keys, you can lock yourself in Deane or Martin Hall, the IDF room, and the Roberts booth. The second-floor office has a door that is primarily made with glass, and is therefore not recommended to hide within.

The First Floor has four emergency exits, in addition to the main entrance on Tremont Street. The backstage hallway ends at the stage door, which leads to Warren Ave. You can also exit the loading doors to get to the loading dock, and an entrance to the parking garage. The Roberts hallway has an emergency exit at the end of the hallway which leads to Warren Ave, and an exit next to the freight elevator with a spiral staircase that leads to the Cyclorama. With the proper keys, you can lock yourself in the box office (which has bullet proof glass) Wimberly Sound Booth, or Sprinkler Room. If the greenrooms, or dressing rooms are open, you can lock yourself inside without a key.

To take cover outside of the building, instruct patrons to enter the Parking Garage from Warren Ave. or the Cyclorama from Tremont Street.

Administrator of this action plan is the Calderwood Pavilion Building Manager

Evacuation Route and Staging Area

Map of the evacuation route is below. Staging area is out front of the facility, walk to your right toward the BCA Kiosk and you will be directed by staff. Evacuation plans are posted in each of the green rooms that are specific to that space.

Calderwood Pavilion Evacuation Posters - General.pdf

Fire Emergencies

CALDERWOOD PAVILION FIRE ALARM CONDUCT

 

The Fire Alarm panel is located in the box office behind the cabinet doors marked “Fire Panel”

Our fire alarm system is connected to both Atelier 505 and the BCA. Each building is designated as a different NODE. Nodes 1 & 2 are Atelier and the BCA. The Pavilion is NODE 3. Anytime there is a trouble or alarm in NODE 3 it means the problem is our building.

Fire Systems Technology operates our Simplex branded alarm panel. They can be reached at 781-340-4488

What to do if…

 

…There is an audience in the building (house manager/event manager is present):

 

…You are doing building coverage and you are the only staff member in the building:

 

…If evacuation is NOT necessary:

 

…If evacuation IS necessary and the problem is in node 1 or 2:

 

 

 

In the event of an alarm, please make sure to notify one, if not all, of the following people:

 

Katie Most: 215.534.4670

Taylor Ness: 585.259.9222

Helen Kuhar 617.933.8673

Sondra Katz: 617.869.0635 (c), 617.730.8330 (h)

Caitlin Vogel 617.671.9035

If in the building, these personnel will be on Radio Channel 4


Fire Prevention

Fire Alarms 

This facility is equipped with a Simplex fire alarm system and is directly connected to the Boston Fire Department. In the event of an alarm, the fire department is immediately dispatched, and usually arrives within 10 minutes. The alarm system is inspected in totality by our alarm service provider every quarter. There are two fire stations in close proximity to the Calderwood - Engine 22 located at 700 Tremont Street, and Engine 3 located at 618 Harrison Avenue. The Calderwood Pavilion is in Boston Fire Department District Four.

 

Our fire panel is a sub-panel of the main control panel, which is located in the lobby of Atelier 505. Our panel is a Simplex 4100U. Any time work needs to be conducted on our panel, Atelier 505 needs to be notified before work can commence. Any time work needs to happen on the fire alarm system at the Calderwood, they need to disable our alarm system. The Calderwood Pavilion is NODE 3. Nodes 1 or 2 are located within the residential or commercial units on the block. The alarm system is broken down into many points, which are listed inside the door to the fire panel. 

 

When the fire department comes, they will often go to Atelier 505 first, and then come to us. In the event of an alarm, be sure to have the Boston Fire Department reset our fire panel so we can continue with normal operation. 

 

The Wimberly is equipped with a particle smoke detection system, along with smoke and heat. These particle detectors emit infrared light, and do not look like a standard smoke detector. 

 

There are 101 smoke detectors and 33 pull boxes in the facility. 

 

Fire Extinguishers 

The Calderwood is properly equipped with fire extinguishers throughout the building and is up to fire code. Different extinguishers are in different parts of the building based on the surrounding area. For example, the control booths have fire extinguishers more equipped to deal with an electrical fire rather than a grease fire. All fire extinguishers are inspected yearly, and the inspection log can be found here. Fire extinguisher locations are subject to change within the theatre spaces, as the sets we install vary greatly (especially in the Roberts). These devices always need to be accessible in the event of an emergency, so altering their locations to be more accessible by backstage crew members is important. During any space walkthroughs with stage management or production management teams, be sure to point out the location of all fire extinguishers in the space. Building staff should familiarize themselves with operation of fire extinguishers before the event of an emergency. 


 A list of extinguishers and their types can be found in the second tab of our check log document, located here.

 

Fire Suppression System 

In every room, there are sprinkler heads that will suppress a fire in the event they are triggered. These sprinklers are triggered by heat, and not smoke. In most locations, the sprinkler heads are covered in white metal discs that dislodge from the ceiling in the event that the sprinkler head is activated. 

 

The fire suppression also includes the fire curtain. A staple in proscenium theatres since the early 1900s, a fire curtain drops down in the theatre in the event of a fire in the house or on stage to protect people on the opposite side. The Virginia Wimberly Theatre is equipped with a motorized fire curtain from JR Clancy. This curtain is inspected yearly by Calderwood Staff along with our fire alarm service provider (Simplex / Johnson Controls. It is the responsibility of the building staff to ensure that the fire curtain can always create a complete seal once it hits the deck. Items such as scenery cannot impede the curtain’s path of travel. Any furniture that may be temporarily sitting in the path of the curtain needs to be moved immediately by an assigned individual in the event of a fire alarm. The fire curtain is only triggered by the smoke detectors above the stage, and does not automatically fall when the fire alarm boxes are pulled. The curtain can be triggered manually by personnel on either side of the stage DSR and DSL. Reset procedures are available to staff members in case the curtain is tripped.

 

The liquid in this system comes from the fire pump managed by Atelier 505 / Druker Properties. It is inspected yearly, and we receive a copy of the recertification yearly from Atelier 505. 

 

The main valve for this sprinkler system is located in what we commonly refer to as the concessions closet. We are permitted to store concessions in that closet, so long as they do not block the valve. A 6ft ladder must always be able to access that location. There are additional shutoff valves located in Stair 5 on the 2nd and 3rd floor, directly outside the emergency exits from the Calderwood into that stairwell. 


First Aid Stations

The Calderwood Pavilion is equipped with first aid stations in the following locations:


Anyone in the facility is welcome to use any equipment in any of the first aid stations regardless of employer.


Before cleaning a wound or applying a bandage, wash your hands with soap and water.

Our injury procedure can be found here


First aid kids are serviced by Cintas on as as-needed basis. If you notice there is a particularly low stock of something you needed, please submit a work order so we can refill.

There is not an emergency eye wash station in the facility, but there are eye wash kits in each first aid cabinet.

Inclement Weather Procedures

In the event of a natural or other disaster affecting the facility, here is building-specific information that will help to prepare for or respond to a disaster. This information is written to assist the Calderwood Pavilion Staff in the event of an emergency. If you are In the facility during a weather event, information will be communicated to you via staff members.

Emergency closing will be communicated via email and in-person to those in the facility by building management.

 

2.1 Hurricane 

In the event of an impending hurricane, perform the following precautionary measures to protect staff and the facility: 

First, assess the storm. Preparedness levels will be different for different categories of storm, wind speeds, etc. If the storm is expected to die down and become a tropical storm by the time it reaches Boston, then less preparation is required. Real time storm tracking information for hurricanes can be found on the National Hurricane Center’s website and from local news outlets WCVB (ABC 5), WBZ (CBS 4), WHDH (7), and WBTS (NBC 10). Thankfully, in the event of a hurricane approaching the area, we will have enough advance warning to prepare for this disaster. 

Preparedness Tasks: 

 

 

2.2 Tornado 

Terms - A Tornado Watch is issued when a tornado during a storm is possible. Be prepared to take action, but a tornado has not been spotted in the area. When a Tornado Warning is issued for Suffolk County, everyone in the facility must take immediate action. 

In the event of a Tornado Watch, occupants of the Calderwood should review the safety procedures for a Tornado Warning. All exterior doors should be checked they are sealed as best as possible, and are locked. Given the nature of tornadoes, we will not have much advance warning of a tornado touching down in the immediate area. 

In the event of a Tornado Warning, everyone must take action and seek safe shelter immediately. Please adhere the following protocols: 

 

2.5 Blizzard 

Being in New England, the occurrence of a blizzard is not uncommon. Closure of the building is dependent on local officials declaring a state of emergency, and the status of the MBTA. Expect that when the MBTA is not running due to inclement weather, we are closed. 

 

 

2.6 Flood 

Flooding is uncommon, but certainly possible in our neighborhood. Given the Calderwood’s positioning on a slight hill above most of the rest of the neighborhood, other buildings in the immediate vicinity will flood before the Pavilion. Exhaust and drains from the Atelier parking garage will flood first given the building’s design. If more significant flooding occurs: 

 

2.7 Extreme Heat 

The Calderwood does heat up quickly, so we notice weather on hot days early in the day. Here are some things to note with extreme heat: 

 

2.8 Extreme Cold 

Historically, this has not been a huge issue. The Calderwood was designed with cold temperatures in mind. Please take note of the following in an extreme cold situation: 

 

2.9 Earthquake 

On this side of the US, earthquakes are not a major concern, but a possibility. Take these steps in response to a sudden earthquake: 


Medical Emergencies

Injury of an Employee 

In the event of a small / minor injury: 

 

In the event of an injury that requires medical attention, please familiarize yourself with the Injury Procedure document, which is on the next page. If you are in immediate need of medical assistance, always dial 9-1-1. 

 

The Calderwood Pavilion is equipped with one AED. It is located within coat check, and because of that, coat check is never locked. It is important for all building personnel to know the location of the AED. Some Huntington staff have been trained by the Red Cross and certified in CPR and AED usage.  

 

Supervising staff after an injury is under control should fill out an Incident Review Form, which is available on HTCSafety.org under the Injury & First Aid tab. 


Please see the injury procedure for staff members here

 

 

 

Injury of a Patron or Visitor 

In the event of a major medical emergency of anyone on the premises, dial 911 immediately. If a patron refuses medical treatment, do not dial 911 to avoid unwanted ambulance fees they may occur. 

 

The House Manager or Calderwood Pavilion Manager should be notified of any ongoing medical incident or injury. The most important response as a facility is to inspect the area where the incident occurred to maximize safety, and take note of anything that is out of place. Example: if the floor is wet, and someone slipped on it, dry the floor.  

 

The Calderwood Pavilion is equipped with one AED. It is located within coat check, and because of that, coat check is never locked. It is important for all building personnel to know the location of the AED. Some Huntington staff have been trained by the Red Cross and certified in CPR and AED usage. 

 

After the incident, the House Manager or Calderwood Pavilion Manager should fill out the Patron Incident Report. This report should be given to the Calderwood Pavilion Manager to be archived. 


Utility Loss

This written information is designed to assist Calderwood Pavilion staff in the event of a power outage. If you are In the building during utility loss, an action plan will be communicated to you by staff members.

Power Outage <1hr 

If offsite for this outage, the Alarmex security system should notify Calderwood Management of an outage when it switches to backup battery. 

 

In the event of a short-term power outage, note the following: 

 

Power Outage >1hr 

In the event of a lengthier power failure, there are additional steps that should be taken to secure the building.  


The Calderwood Pavilion Emergency Action Plan was last updated on 21-August-2023 TJN